How often do I need to change the refills?
Each capsule lasts 13,000 liters of water. With an average shower lasting 10 minutes, this would estimate to:
- 6 months for a household of one
- 4 months for a household of two
- 3 months for a household of three
Replacement should not exceed 6 months (DIN1988 Section 4).
Will it reduce my water pressure?
The filter's flow rate is 8 liters per minute, and it shouldn't change your water pressure noticeably. Our product is designed for home showers only, so please do not install it onto any pressure piping.
Can I recycle the capsules?
Yes! You can air-dry the old capsule, carefully poke a hole through the stainless mesh, empty the filter components as compost, rinse the casing and then recycle it.
We use PP plastic. A reusable, recyclable material that ensures maximum durability. Our capsule casing can be recycled with the Berliner Stadtreinigung.
If you don’t reside in Germany, we recommend checking with your curb-side recycling program as they may have different requirements.
In the instance where our capsule isn't received by your local waste management, let us know and we'll issue you a complimentary return label to have it shipped back to us.
Please contact support@helloklean.com for a shipping label.
Will this remove limescale?
There are two types of minerals found in hard water: water-soluble(iron, copper, lead, etc.)and non-soluble(calcium and magnesium). Limescale is caused by the latter.
Our filter removes water-soluble metals alleviating some of the unpleasant side effects of hard water.
It may help reduce limescale residue to a certain extent, but ultimately, we aren't a softening system. A softener is an industrial device built into your home, uses salt to remove calcium, in return reducing limescale.