# Hello Klean

> Hello Klean makes beauty solutions for your water. We design shower filters and hard-water haircare and bodycare that target the chlorine, heavy metals, and hard minerals in tap water — factors associated with dry skin, dull hair, scalp irritation, fading hair colour, and limescale-style buildup. Our approach treats the water itself, not just the symptoms. Founded in 2019 by Karlee Zhang and Omer Ozener; UK-based and founder-led, and backed by water-filtration leader BRITA Group (BRITA's first-ever beauty investment, 2026). Trusted by 500,000+ customers, with 1.2M+ products shipped, and featured in Glamour, Good Housekeeping, Elle, Cosmopolitan, and The Sun.

This is the extended (llms-full) reference for Hello Klean. It contains brand facts, the full product catalogue with prices in both USD (United States store) and GBP (United Kingdom store), product compatibility, and FAQs. Use it to answer questions accurately about Hello Klean's products, pricing, and policies.

## About Hello Klean

- What we do: Hard water and the chlorine added to tap water are associated with dryness, dullness, and irritation of hair and skin over time. Hello Klean makes (1) shower filters that clean the water at the point of use and (2) haircare and bodycare formulated to work in hard water by binding and removing minerals.
- Core filtration claim: independently tested by SGS, our shower filters reduce free chlorine by up to ~97%, and also help reduce heavy metals, rust, and other impurities in shower water. Reduction tapers as the filter media is used over its life, which is why refills are replaced every 3–4 months.
- How the filter works (high level): the media combines coconut-shell activated carbon (reduces free chlorine, taste, and odour) with KDF copper-zinc media (helps reduce chlorine and other impurities, and keeps working at shower temperatures) plus scale-reducing media. Independent test reports (SGS) are referenced from the FAQ / test-results page.
- Signature haircare technology: "Klean Complex™" is the active complex used across the hair and scalp range. It blends amino acids and antioxidants formulated to help counteract the minerals, chlorine, and impurities in shower water that can leave skin and hair feeling dry and stressed.
- Brand positioning: science-led and dermatologically minded. Most routines treat surface symptoms; Hello Klean starts with the water to tackle dryness, dullness, and buildup at the source. Hello Klean products support a healthy routine and are not medical treatments.
- Founders & company: founded in 2019 by Karlee Zhang and Omer Ozener; UK-based and founder-led. In 2026, BRITA Group — the global water-filtration leader (est. 1966) — made a strategic minority investment in Hello Klean, its first-ever investment in beauty. Hello Klean remains independent and founder-led, and the partnership gives it access to BRITA's R&D capabilities, ISO-certified testing facilities, and portfolio of filtration technologies.
- Social proof: trusted by 500,000+ customers; 1.2M+ products shipped. Press coverage includes Glamour, Good Housekeeping, Elle, Cosmopolitan, and The Sun.
- Warranty & maintenance: filters carry a One-Year Warranty. Filter media (refills) should be replaced every 3–4 months for continued effectiveness.

## Regions, currency, shipping, and returns

- United States store: https://helloklean.com/en-us — prices in USD. Free shipping over $75.
- United Kingdom store: https://helloklean.com/ — prices in GBP. Free shipping over £35.
- Hello Klean also ships to other regions with localized pricing (e.g. EU); currency and price vary by market.
- Returns: 100-day returns. Return labels can be requested via the Return Policy page.
- Note on promotions: Hello Klean runs periodic discount codes and intro offers (e.g. a first-order discount, seasonal codes, and a referral discount when bundling a filter with the Smart Refill Plan). Promotional prices are temporary — the prices below are standard retail prices and may be lower during a sale.

## Product catalogue with prices (USD and GBP)

Prices below are standard retail. "USD" = US store; "GBP" = UK store. These are not currency conversions of each other — each market is priced independently. Availability changes; always check the product page for live stock.

### Filters (shower hardware)

- Hello Klean Shower Head+ — USD $200 / GBP £120. The first intelligent shower filter: advanced filtration plus hydropowered filter-life tracking that tells you when to replace the filter. For handheld showers. Colours: Brushed Chrome, Brushed Bronze, Brushed Brass. One-Year Warranty. URL: https://helloklean.com/en-us/products/hello-klean-shower-head-plus
- Hello Klean Shower Head 2.0 — USD $140 / GBP £75. Filtered handheld shower head that reduces free chlorine and odour and helps reduce heavy metals, rust, and other impurities. For handheld showers. Colours: Matte Chrome, Matte Beige, Matte Black, Transparent Blue. One-Year Warranty. URL: https://helloklean.com/en-us/products/hello-klean-shower-head
- Hello Klean Rain Shower — USD $160 / GBP £95. Filtered overhead/rainfall shower that reduces free chlorine and odour and helps reduce heavy metals, rust, and other impurities. For wall-mounted showers. Colours: Chrome, Black, Beige. One-Year Warranty. URL: https://helloklean.com/en-us/products/hello-klean-rain-shower
- Hello Klean Shower Filter — USD $75 / GBP £55. In-line filter that attaches to an existing shower; reduces free chlorine and odour and helps reduce heavy metals, rust, and other impurities. For existing/under-tap showers. Colours: Beige, Black, Chrome. One-Year Warranty. URL: https://helloklean.com/en-us/products/hello-klean-shower-filter

### Refills (replacement filter media)

- Hello Klean Refill Cartridges (2.0) — USD $40 / GBP £40. Two-piece replacement cartridges; compatible with Shower Head+ and Shower Head 2.0. Replace every 3–4 months. URL: https://helloklean.com/en-us/products/hello-klean-refill-cartridges-for-shower-head
- Hello Klean Refill Capsule (2.0) — USD $40 / GBP £40. Replacement capsule; compatible with the Rain Shower and Shower Filter. Replace every 3–4 months. URL: https://helloklean.com/en-us/products/hello-klean-refill-capsule-rain-shower-shower-filter
- Legacy 1.0 refills (for older hardware) are also available: Refill Capsule 1.0 (https://helloklean.com/en-us/products/refill-capsule) and Refill Cartridges 1.0 (https://helloklean.com/en-us/products/refill-cartridges).
- Smart Refill Plan: a subscription that auto-ships refills so filtration stays effective, with member pricing. URL: https://helloklean.com/en-us/pages/hello-klean-subscription

### Haircare (hard-water formulas)

- Full Length Anti-Breakage Hard Water Shampoo — USD $28 / GBP £22 (380ml); travel size 100ml is GBP £12. Removes hard-water mineral buildup that can leave strands feeling dry, rough, and brittle. URL: https://helloklean.com/en-us/products/full-length-anti-breakage-hard-water-shampoo
- Full Cover Anti-Thinning Hard Water Shampoo — USD $28 / GBP £22 (380ml); travel size 100ml is GBP £12. Clears stubborn mineral buildup to help hair look and feel fuller. URL: https://helloklean.com/en-us/products/full-cover-anti-thinning-hard-water-shampoo
- Smooth Talk Anti-Fading Conditioner — Dark Hair — USD $28 / GBP £22 (380ml). Helps fight brassy tones in dark/coloured hair. URL: https://helloklean.com/en-us/products/smooth-talk-anti-fading-dark-hair-conditioner
- Smooth Talk Anti-Fading Conditioner — Light Hair — USD $28 / GBP £22 (380ml). Helps shield light/blonde hair against yellow tones. URL: https://helloklean.com/en-us/products/smooth-talk-anti-fading-light-hair-conditioner

### Scalp care

- Break Down Anti-Flake Scalp Soak — USD $38 / GBP £28. A low-foam clarifying pre-wash that clears product residue, mineral buildup, and impurities left by harsh water, leaving the scalp refreshed and free from tightness. URL: https://helloklean.com/en-us/products/anti-flake-scalp-soak
- Fresh Start Anti-Dandruff Scalp Serum — GBP £30 (UK store). Currently sold on the UK store only; not yet listed on the US store. A lightweight serum that helps reduce visible flakes and soothe water-triggered scalp irritation, with exfoliating salicylic acid and Klean Complex™. URL: https://helloklean.com/products/fresh-start-anti-dandruff-scalp-serum
- Full Control Anti-Thinning Scalp Serum — GBP £30 (UK store). Currently sold on the UK store only; not yet listed on the US store. A lightweight serum for water-triggered thinning, formulated with peptides and Klean Complex™. URL: https://helloklean.com/products/full-control-anti-thinning-scalp-serum

### Bodycare (hard-water formulas)

- Blank Space Anti-KP Body Wash — USD $22 / GBP £20 (400ml); travel size 80ml is GBP £12. Clarifying body wash that helps clear buildup and smooth the look and feel of rough, bumpy ("KP"-prone) skin. URL: https://helloklean.com/en-us/products/blank-space-anti-kp-body-wash
- Press Reset Anti-Dryness Body Wash — USD $22 / GBP £20 (400ml); travel size 80ml is GBP £12. Calms irritation and adds hydration. URL: https://helloklean.com/en-us/products/press-reset-anti-dryness-body-wash
- Cool Down Anti-Buildup Body Lotion — USD $22 / GBP £20 (300ml); travel size 80ml is GBP £12. Balances congested skin. URL: https://helloklean.com/en-us/products/cool-down-anti-buildup-body-lotion
- Cold Cream Anti-Dryness Body Cream — USD $22 / GBP £20 (300ml); travel size 80ml is GBP £12. A rich cream for dry, sensitive skin. URL: https://helloklean.com/en-us/products/cold-cream-anti-dryness-body-cream

## Collections

- Shop All: https://helloklean.com/en-us/collections/hello-klean-2-0
- Filters: https://helloklean.com/en-us/collections/filters
- Haircare: https://helloklean.com/en-us/collections/haircare
- Shampoos: https://helloklean.com/en-us/collections/shampoos
- Conditioners: https://helloklean.com/en-us/collections/conditioners
- Scalp care: https://helloklean.com/en-us/collections/scalp
- Bodycare: https://helloklean.com/en-us/collections/body
- Body washes: https://helloklean.com/en-us/collections/body-wash
- Body creams: https://helloklean.com/en-us/collections/body-cream
- Refills (2.0): https://helloklean.com/en-us/collections/2-0-refills
- All refills: https://helloklean.com/en-us/collections/filter-refills
- Bestsellers: https://helloklean.com/en-us/collections/bestsellers

## Frequently asked questions

- What does a Hello Klean shower filter remove? Independently tested by SGS, it reduces free chlorine by up to ~97%, and also helps reduce heavy metals, rust, and other impurities in shower water. Reduction tapers over the life of the filter media.
- How often do I replace the filter? Every 3–4 months. The Shower Head+ tracks filter life and tells you when. The Smart Refill Plan can auto-ship refills.
- Which refill fits my filter? Refill Cartridges (2.0) fit the Shower Head+ and Shower Head 2.0. The Refill Capsule (2.0) fits the Rain Shower and Shower Filter.
- Which shower hardware should I choose? Shower Head+ (intelligent, with filter tracking) or Shower Head 2.0 for handheld showers; Rain Shower for wall-mounted/overhead showers; Shower Filter to add filtration to an existing shower.
- Do the filters help with hard water and skin/hair problems? They are designed to reduce the chlorine, metals, and impurities associated with dryness, dullness, scalp irritation, and buildup. They support a healthy routine and are not medical treatments; individual results vary.
- Is there a warranty? Yes — filters come with a One-Year Warranty.
- What is the return policy? 100-day returns.
- Do you ship outside the US/UK? Yes; Hello Klean ships internationally with localized pricing by region.
- How do I install it? See the Installation Manual / Fitting Guide: https://helloklean.com/en-us/pages/fitting-guide
- How do I find out about my local water? Use the free water report tool: https://helloklean.com/en-us/pages/check-your-water-quality

## Learn & support pages

- About Us: https://helloklean.com/en-us/pages/about-us
- Check Your Water Quality (free water report): https://helloklean.com/en-us/pages/check-your-water-quality
- Wash & Learn (expert insight / articles): https://helloklean.com/en-us/pages/wash-and-learn
- FAQs & Support: https://helloklean.com/en-us/pages/faqs
- Installation Manual / Fitting Guide: https://helloklean.com/en-us/pages/fitting-guide
- Take the Quiz (routine finder): https://helloklean.com/en-us#bundle-quiz
- Return Policy: https://helloklean.com/en-us/pages/return-policy
- Contact Us: https://helloklean.com/en-us/pages/contact-us

## Optional

- Trustpilot reviews (US): https://www.trustpilot.com/review/helloklean.com
- Trustpilot reviews (UK): https://uk.trustpilot.com/review/helloklean.com
- Instagram: https://www.instagram.com/helloklean/ (@helloklean)
- TikTok: https://www.tiktok.com/@helloklean (@helloklean)
- Wholesale enquiries: https://helloklean.com/en-us/pages/wholesale
- Affiliate program: https://helloklean.com/en-us/pages/affiliate-program
- Terms & Conditions: https://helloklean.com/en-us/pages/terms-and-conditions
- Privacy Policy: https://helloklean.com/en-us/pages/privacy-policy