Signs of hard water include dry, flaky skin, dull or lifeless hair, and mineral deposits on your shower head or faucets. You can check your local water hardness by entering your postcode in our water quality tool.

You may feel dryness or irritation after showering, or notice a chlorine smell. For exact levels, check your local water quality report using our tool or use an at-home water testing kit.

Chlorine can aggravate conditions like eczema by further drying out the skin and breaking down its protective barrier, triggering flare-ups and increased irritation.

Heavy metals like lead and copper can cause dryness, redness, and even long-term inflammation. Prolonged exposure can interfere with your skin’s natural detoxification process, making it harder for your body to eliminate toxins and potentially increasing the risk of skin conditions over time.

Hard water and chlorine can react with your skin’s natural oils, turning them into a wax-like texture that blocks your pores, leading to irritation and breakouts, especially if you have sensitive or acne-prone skin.

Dr. Sonia explains, "Hard water can increase skin pH, making it more alkaline. The skin barrier functions best at a slightly acidic pH (~5.5). A higher pH weakens the skin's defence mechanisms. Therefore, prolonged exposure to hard water can result in a compromised skin barrier, making it more susceptible to various skin issues. This can result in a flare up of eczema and psoriasis and even result in heightened skin sensitivity."

Hard water contains minerals, mainly calcium and magnesium, and sometimes trace metals like iron or copper. These minerals prevent soap from dissolving properly, which leaves behind a residue on the skin and hair, as well as directly impacting skin and hair health.

Yes, our Hello Klean Filtration range is compatible with electric heaters and can be installed without issue. However, because different heaters have varying flow requirements, we recommend checking with your heater's supplier or manufacturer beforehand to ensure optimal performance. This way, you can be sure everything works smoothly together.

A water softener is a whole-house device that tackles limescale, but it doesn’t address everything. While no shower filter removes calcium and magnesium, our Hello Klean Filtration range targets harmful elements like iron, copper, lead, and chlorine to reduce the harsh effects of hard water on your skin and hair. But we don’t stop there; our wash-off products are powered by our Klean Complex™, specifically designed to combat the lingering effects of calcium and magnesium.

Klean Complex™ works by neutralising these stubborn minerals, preventing them from clinging to your hair and skin. For hair, this means smoother strands, reduced breakage, and a healthier scalp. For skin, this means boosted hydration and reduced irritation to support a healthy barrier.

Together, our hair, body, and filtration ranges provide a comprehensive solution, addressing both the water you shower in and its lasting effects on hair and skin. This dual-action approach helps restore balance so your hair and skin can get back to how they used to be.

Purifying Shower Head fits on handheld showers. If you have an electric heater, please check with your plumber prior to purchase.

Our Shower Filter fits under the tap.

See our fitting guide here.

Our Smart Refill Plan takes the hassle out of remembering when to change your filter. You’ll get fresh capsules delivered every 3 months to ensure impurities don’t creep back in and disrupt your routine.

You can cancel and change delivery time at any time in your account.

The new shower head is a significant upgrade. It offers advanced filtration, removing over 90% of chlorine and targeting a broader range of impurities. The capsule change system has also been improved, making the refill process quick and mess-free, ensuring a seamless experience with minimal effort. Additionally, the new model is built to handle higher water pressure while reducing leakage, providing a more efficient shower experience. With enhanced pressure absorption, it delivers a stronger, more consistent water flow, which the older version lacks.