Returns & Refunds

We offer free returns on all products within 100 days of delivery, no questions asked.

Items should be returned in their original packaging where possible.

To start a return, select your region below and follow the steps in the returns portal for that region. Each region has its own process, so please make sure you choose the correct one for your order.

Once we receive your item, we'll process your refund or exchange within 5–7 business days.

Questions? Email us at support@helloklean.com.

Start your return through our UK returns portal. You'll need your order number and the email address used at checkout.

EU orders are handled through our dedicated EU returns portal. Follow the steps there to generate your prepaid label.

For all other regions, contact our customer service team and we'll guide you through the return process for your country.