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Hard water is water that contains high levels of minerals like calcium and magnesium, as well as other elements like chlorine and heavy metals, which can all impact your skin and hair health.

The minerals and chlorine in hard water strip away your skin’s natural oils, leading to dryness and irritation. Over time, this can weaken your skin’s barrier, making it more sensitive and prone to irritation.

Hard water and chlorine can react with your skin’s natural oils, turning them into a wax-like texture that blocks your pores, leading to irritation and breakouts, especially if you have sensitive or acne-prone skin.

Heavy metals like lead and copper can cause dryness, redness, and even long-term inflammation. Prolonged exposure can interfere with your skin’s natural detoxification process, making it harder for your body to eliminate toxins and potentially increasing the risk of skin conditions over time.

Chlorine can aggravate conditions like eczema by further drying out the skin and breaking down its protective barrier, triggering flare-ups and increased irritation.

You may notice dryness in your skin and hair after showering or a noticeable smell of chlorine. For exact levels, please check your local water quality report or use an at-home water testing kit.

Signs of hard water include dry, flaky skin, dull or lifeless hair, and mineral deposits on your shower head or faucets. You can also check your local water report for hardness levels.

Shower Filter:

1. Design: Compact, installs easily under your shower tap.
2. Function: Filters out chlorine, heavy metals, rust, and odors to protect hair and skin.
3. Best For: Those wanting improved water quality without replacing their showerhead.

Rain Shower:

1. Design: Wall-mounted with a wide, luxurious spray.
2. Function: Advanced filtration with soothing, high-pressure flow, saving up to 25% water.
3. Best For: A spa-like shower experience with effective filtration.

Shower Head:

1. Design: Handheld or fixed, attaches to any showerhead.
2. Function: Powerful filtration, boosts water pressure by 2x for a gentle, thorough cleanse.
3. Best For: Versatile showering with the option for handheld use.

Our Shower Filter is refillable, with each capsule lasting around 13,000 litres of water, which is around:

3 months for a household of 3

4 months for a household of 2

With a subscription, we will send you the refill capsules automatically, so you never have to remind yourself to change them again.

You can cancel and amend your subscription anytime. Simply set up an account and manage your delivery preference.

A water softener is a whole-house device that tackles limescale, but it doesn’t address everything. While no shower filter removes calcium and limescale, our Hello Klean Filtration range targets harmful elements like iron, copper, lead, and chlorine, helping to mitigate the harsh effects of hard water on your skin and hair. But we don’t stop there—our wash-off products are powered by our proprietary Klean Complex, specifically designed to combat the lingering effects of calcium and magnesium.

The Klean Complex works by neutralising these stubborn minerals, preventing them from clinging to your hair and skin. For your hair this means less crispy-feeling, reduced breakage and restored fullness. For your skin, this means boosted moisture, and reduced irritation to help maintain a healthy skin barrier.

Together, our haircare, bodycare and filtration range offer a comprehensive solution, addressing both the water you shower in and the lasting impact it can have on your hair and skin. This dual-action defense ensures you step into the shower and out so your hair and skin can get back to how it used to be.

No, our Hello Klean Filtration range won’t affect your water temperature. The filters are designed to maintain your water's flow rate and pressure, ensuring that your water temperature remains consistent during your shower.

You don't need a handyperson, electricity to install our shower filter, rain shower or shower head. It's designed for quick and easy setup.

Yes, our Hello Klean Filtration range is compatible with electric heaters and can be installed without issue. However, because different heaters have varying flow requirements, we recommend checking with your heater's supplier or manufacturer beforehand to ensure optimal performance. This way, you can be sure everything works smoothly together.

We gathered feedback from our Hello Klean community to see how our Shower Filter is making a difference in their daily routines.

• Number of Participants: 82
• Living Conditions: All participants reside in areas with hard water.

Overall Satisfaction: A strong majority, 88%, reported their hair and skin felt softer after 1 month.

Improved Hair Texture: More than 78% of the respondents reported a significant improvement in hair dryness, while 25% noted a reduction in frizz. Users also commented on how their hair felt smoother and easier to manage whilst their haircare products remained the same.

Healthier Skin: 67% of participants observed that their skin felt more balanced, with fewer issues related to dryness and sensitivity.

Our products are thoughtfully formulated without over 1,600 ingredients that cause potential worry, such as SLS, SLES, parabens, phthalates, and silicones. We believe in using only what’s necessary—every ingredient in our formulas has a purpose and is carefully selected to support your hair and skin’s health without unnecessary additives.

Yes, our formula is gentle, vegan, and dermatologist-approved, making it suitable for everyone, including those who are pregnant or breastfeeding. It’s free from silicones, fragrances, parabens, sulfates, and phthalates. However, we always recommend doing a patch test first to ensure there are no allergies before introducing any new product into your routine.

Never. We’re proud to say that Hello Klean products are cruelty-free and entirely vegan. We don’t test on animals, and we don’t sell in countries where animal testing is required by law.

Definitely. It’s safe for all chemically treated hair, including keratin treatments, Brazilian blowouts, and colour-treated hair.

It’s gentle enough for daily use and works continuously to protect your hair from hard water damage.

For daily washers: You can expect the bottle to last about 1 to 2 months.

For those washing every other day: It should last around 2 to 3 months.

For those washing 2-3 times a week: The bottle can last up to 3 to 4 months.

The Full Cover Anti-Thinning Shampoo is designed to target hair density and stimulate new growth, using ingredients like Aminexil and Biotin to strengthen hair from the root and improve scalp health. On the other hand, the Full Length Anti-Breakage Shampoo focuses on protecting existing hair, reducing breakage, and preventing damage from hard water. While both neutralises unwanted impurities in hard water, Full Cover works at the scalp level to promote thicker hair, whereas Full Length shields and fortifies hair strands.

Both conditioners offer the same powerful protection against hard water, helping to reduce frizz and maintain moisture. The Light Hair Conditioner contains light violet pigments to neutralise unwanted yellow tones in lighter hair, while the Dark Hair Conditioner focuses on preserving the richness of darker tones by preventing brassiness and dullness.

Our products are thoughtfully formulated without over 1,600 ingredients that cause potential worry, such as SLS, SLES, parabens, phthalates, and silicones. We believe in using only what’s necessary—every ingredient in our formulas has a purpose and is carefully selected to support your hair and skin’s health without unnecessary additives.

Yes, our formula is gentle, vegan, and dermatologist-approved, making it suitable for everyone, including those who are pregnant or breastfeeding. It’s free from silicones, fragrances, parabens, sulfates, and phthalates. However, we always recommend doing a patch test first to ensure there are no allergies before introducing any new product into your routine.

Never. We’re proud to say that Hello Klean products are cruelty-free and entirely vegan. We don’t test on animals, and we don’t sell in countries where animal testing is required by law.

Eczema and psoriasis can be tough to manage, especially when stress and inflammatory foods make things worse. While dermatological creams are often the best treatment, our Body Wash is here to help by removing mineral buildup and boosting hydration.

While it isn’t a cure for these conditions, the soothing ingredients support your barrier so it doesn't feel tight and irritated from hard water. We always recommend checking with your dermatologist for personalised advice and support.

Our body wash is is more hydrating than your typical shower gel, thanks to its innovative bi-phase texture. This unique formula combines two layers: one that deeply cleanses and another that locks in moisture.

Designed specifically for hard water, it also features a chelating complex that stops minerals from clinging to your skin, ensuring a soft, hydrated feel with every use.

While our Body Wash contains similar ingredients and percentages as you might find in facial products, we recommend using it for its intended purpose—to target and soothe tight, dry skin on your body. The skin on your face is more delicate, and we suggest sticking to products specifically formulated for facial care to ensure the best results.

The Press Reset Anti-Dryness Body Wash is designed for sensitive skin, providing deep hydration and soothing relief to tight, irritated areas, especially in hard water environments. On the other hand, the Blank Space Anti-KP Body Wash focuses on tackling roughness and bumps, gently exfoliating and smoothing out congested skin.

Press Reset is all about calming and moisturising, while Blank Space targets texture and helps clear up tough spots.