Shower Filtration

What's the difference between Shower Head & Shower Filter?

The simple answer: A handheld shower head that saves water while boosting pressure.

Shower Filter is our first product.

  • Easy to install.
  • Fits under the tap.
  • Gives you better water for the skin and hair.

Purifying Shower Head works the same way.

  • Fits on ALL handheld showers
  • Boosts pressure up to 2 times
  • Saves 25% of water.

Why should I subscribe?

Our Shower Filter is refillable, with each capsule lasting around 13,000 litres of water, which is around:

3 months for a household of 3

4 months for a household of 2

6 months for a household of 1

With a subscription, we will send you the refill capsules automatically, so you never have to remind yourself to change them again.

You can cancel and amend your subscription anytime. Simply set up an account and manage your delivery preference.

Will it fit on all shower types?

Purifying Shower Head fits on handheld showers. If you have an electric heater, please check with your plumber prior to purchase.

Our Shower Filter fits under the tap.

See our fitting guide here.

Shower Filter vs. Water Softener: what's the difference?

A water softener is a whole-house device that reduces limescale.

Our Shower Filter & Shower Head reduces iron, copper, lead and chlorine in return, alleviating some side effects of hard water on the skin and hair.

No shower filter will remove calcium, so we formulated products that do.

For best results, pair with Clarifying Scalp Soak and Nourishing Micronutrient Wash to remove calcium and magnesium deposits from your skin and hair.

Will it affect my water temperature?

No, the Shower Filter will not impact your water temperature.

Do I need a handyperson?

No handyperson, electricity or tools are required to install our shower filter or shower head.

Will it work with an electric heater?

If you have an electric heater, please check with your plumber prior to purchase.

Scalp & Hair Questions

Does your products help with hair shedding?

  • Hair shedding can be caused by hormones, stress, genetics and lifestyle habits.
  • Showering in hard water produces a film on the hair and scalp, making it difficult for moisture to penetrate. When the hair loses moisture, it becomes brittle, leading to shedding and breakage.
  • Aside from filtering your water, regular cleansing and buildup removal is essential for moisture to penetrate. Giving you a healthier strands.

Are your products suitable for sensitive skin and scalp?

Yes! Our scalp and hair products do not contain sensitising ingredients.

Does your products help with eczema and psoriasis?

  • Eczema and psoriasis are auto-immune diseases, so triggers like stress, inflammatory foods can exasperate the condition and the best eczema treatment are dermatological creams.
  • Scalp Soak helps remove hard water buildup, while boosting lasting hydration. Although this is not a remedy for dermatitis type conditions, we recommend checking with your Dermatologist as anti-septic ingredients such as Apple Cider Vinegar, Matcha, Almond Oil may help soothe and relieve itching.

Are your products safe for coloured & chemically treated hair?

Yes. Hard Water Shampoo + Conditioner & Clarifying Scalp Soak is made without harsh ingredients, such as sulphates. It will not strip colour or interfere with chemical treatments, such as keratin, Brazilian blowouts, or straighteners.

What's the difference between Scalp Soak & Hard Water Shampoo?

Clarifying scalp Soak & Hard Water Shampoo & Conditioner is our dream team—stopping the hard water problem at the root.

  • Clarifying scalp Soak breaks up with scalp buildup.
  • Hard Water Shampoo / Conditioner breaks up with hair breakage.

Skin Questions

What's the difference between Micronutrient Wash and my regular shower gel?

  • Micronutrient Wash is more hydrating than a shower gel.
  • Formulated for hard water, the chelating complex prevents unwanted minerals from settling on your skin barrier.
  • The bi-phase formula cleanses while locking in hydration.

Do your products help with eczema and psoriasis?

  • Eczema and psoriasis are auto-immune diseases, so triggers like stress, inflammatory foods can exasperate the condition and the best eczema treatment are dermatological creams.
  • Our Micronutrient Wash helps remove hard water buildup, while boosting lasting hydration. Although this is not a remedy for dermatitis type conditions, we recommend checking with your Dermatologist as anti-septic ingredients such as Apple Cider Vinegar, Matcha, Almond Oil may help soothe and relieve itching.

Do your products help with Keratosis Pilarsis?

While Micronutrient Wash isn't clinically tested to treat KP, the formula is clinically proven to drastically increase hydration and moisture. The chelating complex helps remove follicle-clogging residue, and the nutrient-dense ingredients keep skin soothed and balanced.

Is it safe for sensitive skin?

A dermatological testing was performed on 12 individuals of all skin types, where the product was kept in contact with the skin for 48 hours.

Results showed that Nourishing Micronutrient Wash was well tolerated, did not cause sensitivity and can be classified as non-irritating.

Shipping & Returns

How fast can my order arrive?

  • Once an order is successfully placed, our usual processing may take up to 2-3 business days. In the case of delays, we will notify you via email.
  • Once your package leaves our fulfilment centre, transit time will vary depending on your location.
  • Please note that our warehouse does not work on weekends, meaning that an order placed on Friday evening will be dispatched on Monday. 
  • In the event of delays, we will send you an email notifying you with updates.

What's your return policy?

  • Return shipping is at our expense.
  • If something did not meet your expectations, please reach out to support@helloklean.com within 30 days of receipt so we can replace, refund, or assist you further.

How do I manage my subscription?

  • Log in to your account and adjust your delivery schedule as you see fit.
  • You'll be able to cancel, skip, delay a shipment and update your address and payment details there.

What payment options do you accept?

We accept all major credit cards, Paypal, and debit card payment methods.

Do you ship internationally?

  • We work with 4 global fulfilment partners in the UK, EU, USA, and UAE.
  • Your order will be shipped from the closest warehouse located to you.

About Hello Klean

Where are you based?

  • Our headoffice is based in London, UK.
  • We work with 4 warehouses globally. Depending on where you are based, your order will be shipped from the closest one located to you.

Where are your products made?

Clarifying Scalp Soak: USA

Nourishing Micronutrient Wash: PRC

Shower Filter: PRC

Each of our partner manufacturing facilities are in compliance with EU, UK and US regulations.

Our manufacturing partners hold BRC, SEDEX and ISO4001 certifications, which are global frameworks ensuring ethical standards and integrity across product safety, quality and worker conditions.

Are you vegan?

Yes, Hello Klean is vegan(does not contain animal-derived ingredients) and cruelty-free.

Are your formulas 'clean'?

  • Depending on who you ask, everyone's definition of a clean formulation is different. But more often than not, 'clean' beauty is a vague marketing term with little definition.
  • Like most brands on the market, our formulas are held to strict E.U. standards, making us confident in each ingredient's safety.
  • Here's a list of ingredients that you won't find in our formulation: Aluminium compounds, Benzalkonium Chloride, BPA, Butoxyethanol, Coal Tar, DEA, Dyes, EDTA, Formaldehyde, Fragrance, Hydroquinone, MEA, Mercury, Methylisothiazolinone, Mineral Oil, Palm Oil, Parabens, Phthalates, Recorcinol, Silicones, Silicones, SLES, SLS, TEA, Triclosan and 1,600 other ingredients banned by the EU.

Do you sell with any retailers?

You can shop our products at Cult Beauty.

For retail inquiries, please contact omer@helloklean.com

Who do I get in touch with for PR?

You can contact karlee@helloklean.com & sarah@huntergracelondon.com

Time to take action

1 of 6