Long story! For the past 4 years, due to a re-drilled well and new well pump, our well water has been even harsh on my hair, my husband didn't notice much, but it really impacted me. No matter what I did as far as changing shampoos my hair looked weak and dry. The only times it looked nice was when we travelled to Norway. Fast forward a bit, I saw klean's ad on Pinterest...So decided to give it a try. The results were great! While this is not an actual water softener, whatever it is taking out of the well water that hits me is making the water, hence my hair and skin, softer, shiner, wavier. We also looked at water softener systems, but honestly, those were out of our price range. I am grateful and happy to have this.
I choose Klean because of all the positive review. Unfortunately, after one month, the water was still white unfortunately. I hoping that after 1 month our skin would be less dry but we were all observing that nothing changing at all.
However I do want to underline the fact that the client service is super professional. They respond to your messages fast and it's easy to returning the product.
Helpful customer service! I had questions during installation and they assisted me right away.
I do have a complaint though, please highlight that we need to remove the blue plug underneath klean or else water doesn’t come out. It’s not that noticeable in the instructions.
Simply designed but highly effective. However, you probably need to give it at least 2-3 months before you see significant results. I was particularly amazed by their extremely prompt and warm customer service. Who knew that a simple WhatsApp Business account could be so effective in resolving issues and building customer trust. Kudos to the team for doing such a great job.
It's been 3 weeks and really happy with the product! Thank you